Returns
At Drip Lounge Outfits, we want you to be satisfied with your purchase.
You may request a return within 30 days of delivery.
To be eligible for a return:
- Items must be unused, unworn, and in original condition
- Must include original packaging (shoe box, tags, etc.)
- Proof of purchase (order number) is required
Non-Returnable Items
We do not accept returns for:
- Worn or damaged items
- Final sale or discounted items
- Items returned without original packaging
Exchanges
Need a different size or item?
Contact us and we’ll help you with an exchange based on availability.
Refunds
Once we receive and inspect your return:
- Approved refunds will be issued to your original payment method
- Please allow 5–10 business days for processing
Return Shipping
- Customers are responsible for return shipping costs
- Shipping fees are non-refundable
- We recommend using a trackable shipping service
Damaged or Incorrect Items
If your order arrives damaged or incorrect:
- Contact us within 48 hours of delivery
- Include photos of the issue
We’ll make it right as quickly as possible.
Contact Us
For all return requests, contact:
driploungeoutfits@gmail.com
Processing Time
Return requests are typically handled within 1–3 business days.
Important Notice
Drip Lounge Outfits reserves the right to refuse returns that do not meet the above conditions.
